Claims Procedure

We pride ourselves on handling your claims quickly and efficiently. In the event of a claim, call a member of our team directly on 0121 550 2380 and we will talk you through our simple claims process.

Here are some helpful tips when making a claim:

• Have your policy number on hand
• Check your policy documents. Full policy wordings are available to download at the bottom of our insurance scheme pages except for venues who should refer to their policy documents sent at the time of purchase
• Have ready a description of the damage/loss etc. which relates to your claim